Video isn’t optional anymore-it’s how today’s customers learn, decide, and buy. This workshop shows you how to turn YouTube into a powerful growth engine for your business, even if you’re just getting started. From setting up your channel to running simple video ads, you’ll get the exact steps to show up with confidence and clarity […]

This session gives small business owners a practical introduction to creating effective customer surveys. Participants explore survey types for current vs. potential customers, learn how to write clear and useful questions, and walk through building and sharing a survey in Google Forms. The workshop also covers organizing and interpreting responses and ends with guidance on […]